About Us
Our
Vision
To be the most trusted provider of cyber-secure, office-based business solutions, recognized for our commitment to service excellence, innovation, and a culture that values people, partnership, and purpose.
Our
Mission
To provide secure, high-quality, and process-driven office solutions that support businesses across industries. We are committed to delivering excellence through our trained, office-based teams, empowering clients to scale efficiently while we handle the tasks that drive productivity and growth.
MedGather
Our Story
Confronted with the challenges of understaffing in his own clinic, our founder, Dr. Ruel Garcia, realized the need for reliable medical virtual assistants. However, the typical remote work environment of a medical virtual assistant introduces potential risks to HIPAA compliance.
Determined to solve the challenges he faced, he founded a medical virtual assistant company where assistants work from a secure, offshore facility that ensures constant oversight, data protection, and the highest standard of service Filipino workers can provide. MedGather’s Remote Medical Office was launched with a team of four virtual assistants. From there, MedGather has expanded its team and the services it offers starting with providing After Hours Support.
With a strong commitment to excellence, MedGather was able to expand our services beyond healthcare, taking on a wider range of administrative tasks in different industries with our Remote Office Support.
What started as a solution to one doctor’s challenge has grown into a dedicated remote office allowing us to provide meaningful job opportunities to more virtual assistants, while also supporting an increasing number of offices with reliable, high-quality servicessomething we’re truly grateful to be a part of.
MedGather Values
Integrity, Commitment, Accountability, Respect, Empathy